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Admin access tiers

Access Tiers

The platform offers four levels of access:
  • Superadmin: Access to all functions, including setting transfer limits, and inviting others onto the Platform. Requires two-factor authentication for security purposes.
    • Who this tier is for: Program Lead(s).
    • Who superadmins can invite: anyone to become a superadmin or below.
    • (Note: Sempo advises that only 2 people are granted superadmin access, for security reasons.)
  • Admin: Access to all functions, excluding changing transfer limits or inviting superadmins. This means admins can enrol program participants, edit their details, approve and transfer value (up to transfer limits), and invite other people to join as admins, subadmins or view only.
    • Who this tier is for: Program Managers
    • Who admins can invite: anyone to become an admin or below.
  • Subadmin/Enroller: Access to the functions of enrolling program participants (e.g. beneficiaries or vendors). Cannot make transfers, cannot edit details of participants, and cannot invite others.
    • Who this is for: Third-party enrollers.
    • Who subadmins can invite: No-one.
  • View Only: Access only to viewing high-level data on the program performance, but no personal information on beneficiaries.
    • Who this tier is for: Donors, finance managers, monitoring and evaluation parties etc.
    • Who view only can invite: no-one.

Admin Access Matrix

Access Tier
Transfers
Accounts
Users
Project
Admin Permissions
Filters
Metrics
Dataset Import
Export
Token
Transfer Usage
Superadmin
View, Create (unlimited), Edit
View, Create, Edit
View, Create, Edit, Delete
View, Create, Edit
View, Create, Edit, Delete
View, Create, Edit, Delete
View
Create
View, Create
View, Create
Create, View
Admin
View, Create (amount up to project limit), Edit
View, Create, Edit
View, Edit
View
View, Create
View, Create, Edit
View
Create
View, Create
View, Create
Create, View
Subadmin/Enroller
View*
View*
View*
-
-
-
View*
-
-
View*
View*
View Only
View*
View*
View*
-
-
-
View*
-
-
View*
-
*View anonymous data only (no personally identifiable information)

How to change a user's tier

To manage an existing user's administrative permissions, simply navigate to:
  1. 1.
    The Settings page
See "Settings" in the left hand side navigation pane.
2. Scroll down, to see the particular admin user (that you would like to change.)
3. Next to their name, click on the 3 dot action icon
of the admin user. A submenu will appear enabling you to enable/disable an admin user or change permissions.
Admin User List (on the settings page)