Admin access tiers
The platform offers four levels of access:
- Superadmin: Access to all functions, including setting transfer limits, and inviting others onto the Platform. Requires two-factor authentication for security purposes.
- Who this tier is for: Program Lead(s).
- Who superadmins can invite: anyone to become a superadmin or below.
- (Note: Sempo advises that only 2 people are granted superadmin access, for security reasons.)
- Admin: Access to all functions, excluding changing transfer limits or inviting superadmins. This means admins can enrol program participants, edit their details, approve and transfer value (up to transfer limits), and invite other people to join as admins, subadmins or view only.
- Who this tier is for: Program Managers
- Who admins can invite: anyone to become an admin or below.
- Subadmin/Enroller: Access to the functions of enrolling program participants (e.g. beneficiaries or vendors). Cannot make transfers, cannot edit details of participants, and cannot invite others.
- Who this is for: Third-party enrollers.
- Who subadmins can invite: No-one.
- View Only: Access only to viewing high-level data on the program performance, but no personal information on beneficiaries.
- Who this tier is for: Donors, finance managers, monitoring and evaluation parties etc.
- Who view only can invite: no-one.
Access Tier | Transfers | Accounts | Users | Project | Admin Permissions | Filters | Metrics | Dataset Import | Export | Token | Transfer Usage |
Superadmin | View, Create (unlimited), Edit | View, Create, Edit | View, Create, Edit, Delete | View, Create, Edit | View, Create, Edit, Delete | View, Create, Edit, Delete | View | Create | View, Create | View, Create | Create, View |
Admin | View, Create (amount up to project limit), Edit | View, Create, Edit | View, Edit | View | View, Create | View, Create, Edit | View | Create | View, Create | View, Create | Create, View |
Subadmin/Enroller | View* | View* | View* | - | - | - | View* | - | - | View* | View* |
View Only | View* | View* | View* | - | - | - | View* | - | - | View* | - |
*View anonymous data only (no personally identifiable information)
To manage an existing user's administrative permissions, simply navigate to:
- 1.The Settings page

See "Settings" in the left hand side navigation pane.
2. Scroll down, to see the particular admin user (that you would like to change.)
3. Next to their name, click on the 3 dot action icon
of the admin user. A submenu will appear enabling you to enable/disable an admin user or change permissions.

Admin User List (on the settings page)