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Welcome to Sempo!
Quick start
Overview of Sempo
What is Sempo?
What does Sempo provide?
How Sempo's payments work (5 min video)
Quick FAQs
Working with Sempo
Vendor Guide
Vendor Guide
Using the Sempo Dashboard
Dashboard overview
Signing up for Dashboard access
Inviting someone to access the Dashboard
Logging into the Dashboard
Creating New Projects
Using the Sempo App and Cards
Installing the Sempo app
Navigating the Sempo app
Updating the Sempo App
Using the app as a beneficiary
Using cards as a beneficiary
Sempo App FAQs
Registering Vendors and Beneficiaries
Identification and pre-registration
Overview of ways to register participants
Vendor registration and training
Beneficiary registration and training
Disbursing to Beneficiaries
Transfer types
Viewing, approving or rejecting transfers
Disbursing to beneficiaries
Reimbursing Vendors
Vendor withdrawals and reimbursement
Monitoring and Analysing Program Data
Viewing, filtering and editing participant accounts
Analysing participant and transfer data
Exporting data to excel
Integrations
Sempo API (Beta)
KoboToolbox
Commcare
SurveyCTO
Don't see an integration? Contact Us!
Policies & Security
Know Your Customer (KYC)
Security FAQs
Sempo's AML/CTF Policy
Privacy Policy
Platform Terms
Help & Feedback
Support
Glossary of Terms
Email Support
Reading on Cash Transfer Programming
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What does Sempo provide?

Sempo's Payment Options

Sempo can provide three types of payment options:
  1. 1.
    The Sempo Android app. This can be used by vendors to receive payments from beneficiaries, for peer-to-peer or government-to-person transfers. Our app can run on any Android phone with "Near Field Communication" (NFC) technology.
  2. 2.
    USSD/SMS text-based messaging. This option can run on any feature phone. This means beneficiaries can send digital currency with something as simple as an SMS text message.
  3. 3.
    A contactless "tap-to-pay" card. These cards can be used to make a purchase from a vendor, simply by tapping the card against the vendor's phone - even if there is no internet connection at the time. (Our cards are NFC-enabled, and securely store the balance of the beneficiary's wallet on the card.)
At this time, we only support Android devices.
Sempo's payment options
When you order a batch of contactless "tap to pay" cards, we can make sure they are synced to your particular dashboard for use immediately. (During enrolment of your beneficiaries, you or your Field Partner will be able to sync a particular card to each particular beneficiary.)

The Sempo Dashboard

Sempo will set up a specific version or "instance" of the Sempo Platform for your organisation and cash transfer program.
You will then be able to use the Sempo Administrative Dashboard to register your program participants (vendors and beneficiaries), disburse money to your participants, and monitor how they are spending their money.
The Sempo Dashboard can be accessed via Desktop computer or by Mobile.
Sempo Dashboard
The Sempo Platform connects to a public blockchain. This makes financial reporting very easy for our partners.

Operational, financial and technical support

Sempo is not just a software and hardware provider. A significant part of the benefit that we offer is our capacity to work with you to deliver cash aid in an inclusive, user-friendly, secure and cost-efficient manner, no matter the context and constraints.
Please reach out to us to discuss your needs.
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What is Sempo?
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How Sempo's payments work (5 min video)
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Contents
Sempo's Payment Options
The Sempo Dashboard
Operational, financial and technical support