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Welcome to Sempo!
Quick start
Overview of Sempo
Working with Sempo
Vendor Guide
Vendor Guide
Using the Sempo Dashboard
Dashboard overview
Signing up for Dashboard access
Inviting someone to access the Dashboard
Logging into the Dashboard
Creating New Projects
Using the Sempo App and Cards
Installing the Sempo app
Navigating the Sempo app
Updating the Sempo App
Using the app as a beneficiary
Using cards as a beneficiary
Sempo App FAQs
Registering Vendors and Beneficiaries
Identification and pre-registration
Overview of ways to register participants
Vendor registration and training
Beneficiary registration and training
Disbursing to Beneficiaries
Transfer types
Viewing, approving or rejecting transfers
Disbursing to beneficiaries
Reimbursing Vendors
Vendor withdrawals and reimbursement
Monitoring and Analysing Program Data
Viewing, filtering and editing participant accounts
Analysing participant and transfer data
Exporting data to excel
Integrations
Sempo API (Beta)
KoboToolbox
Commcare
Don't see an integration? Contact Us!
Policies & Security
Know Your Customer (KYC)
Security FAQs
Sempo's AML/CTF Policy
Privacy Policy
Platform Terms
Help & Feedback
Support
Glossary of Terms
Email Support
Reading on Cash Transfer Programming
Powered By GitBook
Security FAQs
How we protect your money and personal information when you make a payment or send money

How is Sempo regulated?

Sempo is registered with the Australian Transaction Reports and Analysis Centre (AUSTRAC) as a Digital Currency Exchange (DCE) 100617044-001.
Sempo is subject to stringent regulations and requirements with respect to managing the risk of potentially being used to facilitate money laundering (ML), terrorist financing (TF) or other criminal activity. It is our responsibility to effectively identify and mitigate risks to protect our users.

How safe is it to send money through Sempo?

Sempo has a number of risk management and fraud detection systems:
● Two-factor authentication for administration dashboard;
● Device authorisation;
● Device fingerprinting and whitelists;
● Forced SSL Encryption for external server communications;
● Strong client passwords requirement;
● Biometric confirmation for operations (device dependent);
● API authentication using JSON Web Tokens;
We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).

How does the Sempo system work?

The Sempo system enables funds to be transferred digitally into a customers digital wallet. We use a suite of digital currencies (or just blockchain tracking when regulations don't allow digital currency) that enable people to transact safely and securely.

Are there countries where Sempo cannot operate due to cryptocurrency or DLT regulations?

Sempo conducts a legal and financial feasibility assessment of each country before we operate. Some countries where we may have restrictions on operating due to legal constraints are:
  • Central African Republic
  • Crimea and Sevastopol
  • Democratic People's Republic of Korea (North Korea)
  • Democratic Republic of the Congo
  • Eritrea
  • Former Yugoslavia
  • Guinea-Bissau
  • Iran
  • Iraq
  • Lebanon
  • Libya
  • Mali
  • Myanmar
  • Russia
  • Somalia
  • South Sudan
  • Sudan
  • Syria
  • Ukraine
  • Yemen
  • Zimbabwe
  • Nepal
For more information please contact [email protected]​
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Last modified 4mo ago
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Contents
How is Sempo regulated?
How safe is it to send money through Sempo?
How does the Sempo system work?
Are there countries where Sempo cannot operate due to cryptocurrency or DLT regulations?