Sempo Docs
Sempo Docs
Sempo Docs
Sempo Docs
Welcome to Sempo!
Quick start
Overview of Sempo
Working with Sempo
Vendor Guide
Vendor Guide
Using the Sempo Dashboard
Dashboard overview
Signing up for Dashboard access
Inviting someone to access the Dashboard
Logging into the Dashboard
Creating New Projects
Using the Sempo App and Cards
Installing the Sempo app
Navigating the Sempo app
Updating the Sempo App
Using the app as a beneficiary
Using cards as a beneficiary
Sempo App FAQs
Registering Vendors and Beneficiaries
Identification and pre-registration
Overview of ways to register participants
Vendor registration and training
Beneficiary registration and training
Disbursing to Beneficiaries
Transfer types
Viewing, approving or rejecting transfers
Disbursing to beneficiaries
Reimbursing Vendors
Vendor withdrawals and reimbursement
Monitoring and Analysing Program Data
Viewing, filtering and editing participant accounts
Analysing participant and transfer data
Exporting data to excel
Integrations
Sempo API (Beta)
KoboToolbox
Commcare
Don't see an integration? Contact Us!
Policies & Security
Know Your Customer (KYC)
Security FAQs
Sempo's AML/CTF Policy
Privacy Policy
Platform Terms
Help & Feedback
Support
Glossary of Terms
Email Support
Reading on Cash Transfer Programming
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Support

The fastest and easiest way to get help is on our help centre and documentation.

There are two ways to get further customer support from Sempo:

  1. Message us on the live chat on the app

  2. Email us at [email protected]​

How to access Live Chat

Get in contact with our business hour support by clicking “Contact Support” within the dashboard.

"Contact Support" button on bottom left of the Sempo Dashboard.

Policies & Security - Previous
Security FAQs
Next - Help & Feedback
Glossary of Terms
Last updated 6 months ago
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